How to Receive SMS (Text) Notifications

How to Receive SMS (Text) Notifications

1. First you will need to click Register/ Login in the top right-hand corner. Note: On a mobile device these menu options are located in a hamburger menu, 3 horizontal lines at the top corner of their screen.

2. After clicking Register/Login you will be asked to enter your email address. Once you enter your email address, verify that you are not a robot, you will need to click "Continue".

3. Now you will be asked to enter your password, after doing so make sure you click "Next".

4. Now that you are logged into your account, you will want to click on your name in the upper right-hand corner, on a mobile device this will be shown in the hamburger menu. Once you click on your name, you will want to click on "Notification Settings".

5. Now that you are in the Notification Settings, you should see  "SMS notifications". Here you can opt in or out of the 3 SMS notification options.  

• Outbid Notifications: All SMS outbid notifications are sent immediately following you being outbid. The only time these notifications are NOT sent is if you opt out of them OR if you are outbid within the Bid Extension time since you submitted your bid. For example, if a timed auction has a bid extension of 2 minutes and bidder Tim goes to a lot and bids $10 at 10:00am and someone comes in and outbids him BEFORE 10:02am, then he will NOT receive a notification. Tim will only receive a notification if someone outbids him if the time at which the next bidder places his/her bid is further in the future than the bid extension time frame for that auction.

• Receive SMS notifications for auctions I requested to bid on:

  Auctions must be published in order for the SMS's to be triggered.

  For Prebid+Webcast and Absentee+Webcasts:
  Receive SMS notification when the Start Prebidding/Absentee start time is reached.
  Receive SMS notification when the Start Webcast time minus 24 hours is reached.
  Receive SMS notification when the Start Webcast time minus 30 minutes is reached.

  
  For Webcasts:
  Receive SMS notification when the Start Webcast time minus 24 hours is reached.
  Receive SMS notification when the Start Webcast time minus 30 minutes is reached.

  
  For Timed Auctions & Sealed Bid Auctions:
  Receive SMS notification when the Start Bidding time is reached.
  Receive SMS notification when the End Bidding time minus 24 hours is reached.
  Receive SMS notification when the End Bidding time minus 30 minutes is reached.

  
  
  

• Receive SMS notifications for upcoming auctions:

  This new format of SMS's is sent approximately 3 days prior to to the bidding beginning/ending (depending on the auction type) of a published auction. There is also special circumstances surrounding when these times are (in order to avoid sending someone messages late at night/early in the morning).

  For Timed based auctions closing between 11:01am and 7:59pm:
  Receive SMS notification 72 hours (3 days) before the closing_starts_at time

  For webcast based auctions opening between 11:01am and 7:59pm:
  Receive SMS notification 72 hours (3 days) before the webcast_starts_at time

  For Timed based auctions closing between 8:00pm and 11:00am:
  Receive SMS notification between 60-83 hours before the closing_starts_at time, at 12:00pm local time for the auction house.

  For webcast based auctions opening between 8:00pm and 11:00am:
  Receive SMS notification 60-83 hours before the webcast_starts_at time, at 12:00pm local time for the auction house.

  Lets look at some examples:

  Straight Webcast- Bidding opens 7/25 at 10:00am. The upcoming auction SMS will be sent 7/22 at 10:00am.

  Timed Auction- Bidding opens 7/25 at 10:00am and closes 7/27 at 12:00pm. The upcoming auction SMS will be sent 7/24 at 12:00pm.

  Prebid+Webcast- Prebidding opens 7/30 at 9:00am and closes 8/5 at 5:00pm. Webcast opens 8/6 at 9:00am. The upcoming auction sms will be sent at 8/3 at 12:00pm.

  Timed Auction- Bidding opens 7/25 at 10:00am and closes 7/27 at 8:00pm. The upcoming auction SMS will be sent at 7/24 at 12:00pm.

• Note: Be sure to click Update settings at the bottom of the page to save any changes.

6. If you would like to update the phone number you are receiving notifications to, you will want to click on your name in the upper right-hand corner, on a mobile device this will be shown in the hamburger menu. Once you click on your name you will want to click on "My Bidder Account".

7. After doing so, you will want to click on "Update" next to the Phone Number section.

8. Here you will be able to update your phone number and check the box "I want to receive SMS notifications" and click save. Be sure to click "Save" or it will not change. You can choose exactly which notifications you receive from your account notification preferences.

If you check this box and perform the 2 factor verification of your phone #, you will automatically be opted into ALL 3 of the SMS notification options. 

If you opt into these and  then go to an auction and request to bid, you will be presented with the option to opt in or out of receiving the SMS reminders for that individual auction.

This will have NO bearing on your site settings of opting in or out of the "SMS notifications for upcoming auctions." It will only affect whether or not you will receive the SMS notifications for this auction regarding "Receive sms notifications for auctions I requested to bid on."

9. Once this is done, you will be asked to verify it for SMS notifications. Type in the 6 digit code you receive to your cell phone. Once you type in the code, click submit, and your phone number will be verified to receive SMS bidding updates. You MUST complete this final step to begin receiving the text notifications.